We deliver throughout the UK and our priority is always to ensure your delivery is handled safely and to a high standard. Our couriers have 40 years experience of handling high-profile antiques, furniture and works of art.
Most of our items are large and heavy and so require specialist handling and minor assembly. For this reason, nearly all our UK deliveries are ‘white glove’. This is a minimum two-man team who will take the furniture to your room of choice, unpack, assemble your furniture and remove the packaging.
When your order is ready for dispatch, you will be contacted to arrange a suitable delivery date. UK deliveries are carried out Monday to Friday and with a morning or afternoon delivery slot.
Where our couriers have an order tracking facility, we will of course provide that information to you.
ACCEPTANCE OF YOUR PURCHASE
You or your representative must be present to check and sign for your goods at the delivery address stated on the invoice.
Please note, it is your responsibility to check the consignment for any faults or damages to packaging and goods on delivery.
You must ensure there is safe and reasonable access from the public highway into your property. Unless safe access is provided, the courier will not deliver your goods.
Please, please, please check dimensions before purchasing as goods cannot be returned or refused because there is no access or it is ‘too big’. If the goods are to be placed in a specific room, you need to make sure it fits through all doorways, stairwells, landings and any other access routes necessary. If the couriers consider that access is unsafe or obstructed then they will have to place the goods in a room that can receive them.
If necessary, you are obliged to provide the couriers with parking permits. You must also inform us, in advance, about restricted access, vehicle size restrictions, red routes or any other factors that will prevent us from a normal delivery service.
PLEASE SEE OUR FULL TERMS AND CONDITIONS BEFORE PURCHASING