We are able to ship your purchase to practically anywhere on the planet! Large and precious international orders require special care and attention and are dispatched through our international couriers who have 40 years experience of handling high-profile antiques, furniture and works of art.
We are able to offer a ‘white glove’ delivery service to most of Europe and the USA. This service consists of a minimum two-man team who will take the furniture to your room of choice, unpack, assemble your furniture and remove the packaging.
If it is not possible to offer a white glove service at your chosen address then delivery will be kerbside only. If this is the case then, as most of our pieces are very heavy, we recommend that we deliver your goods to a local removals company of your choice who would have the necessary manpower and skill to make the delivery into your home.
If your order is travelling by sea, you will notified of an estimated arrival date when the goods are ready to be shipped. This will not be the date of the delivery to your address but will be when your order reaches the country of destination. Our couriers will then contact you about customs clearance and the onward delivery of the goods to your address.
If your order is travelling by road then you will be contacted about a suitable delivery date when your order is ready for delivery.
Where our couriers have a tracking facility, we will of course provide that information to you.
ACCEPTANCE OF YOUR PURCHASE
You or your representative must be present to check and sign for your goods at the delivery address stated on the invoice.
Please note, it is your responsibility to check the consignment for any faults or damages to packaging and goods on delivery.
You must ensure there is safe and reasonable access from the public highway into your property. Unless safe access is provided, the courier will not deliver the goods.
Please, please, please check dimensions before purchasing as goods cannot be returned or refused because there is no access or it is ‘too big’. If the goods are to be placed in a specific room, you need to make sure it fits through all doorways, stairwells, landings and any other access routes necessary. If the couriers consider that access is unsafe or obstructed then they will have to place the goods in a room that can receive them.
If necessary, you are obliged to provide the couriers with parking permits. You must also inform us, in advance about restricted access, vehicle size restrictions or any other factors that will prevent us from a normal delivery service.
Deliveries outside the UK are often subject to local import duties and entry taxes at their final destination. It is your responsibility to pay these charges. Piece-UK has no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
To comply with import laws, international orders are dispatched in made to measure phytosanitary ISPM 15 crates.
PLEASE SEE OUR FULL TERMS AND CONDITIONS BEFORE PURCHASING